thestudenthousingcompany.com

1.5
1.5 Based on 60 reviews

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Katy
DO NOT BOTHER WASTING YOUR MONEY

DO NOT STAY HERE !!! My experience here from 2020-2021 was awful, if i could give 0 stars i would. On arrival, the place was filthy and i had to clean the whole place myself...I stayed in a studio but it was NOT WORTH THE MONEY at all as it was so small & did not even come with an oven, the TV in the room did not work at all & no one was allowed access to the sky lounge & not allowed to use the pool tables. The walls are so thin & I had very noisy neighbours who lived in halls on the wall on the opposite side of my place and they were very loud at least 4 days of the week EVERY WEEK until 4-5AM which caused me a lot of stress and insomnia, to the point that I had to get prescribed sleeping pills to be able to sleep and i had an ambulance come check up on me as the noise affected my health. I made complaints about the noise but nothing was ever done to resolve the issue apart from the security saying they couldn't find the source of noise.... The staff do not care about noise complaints seriously and did not seem to care about anyone's wellbeing. Due to this noise issue, I spent about 3 months at home away from here as I couldn't bare living at Catherine House, and I asked to be reimbursed for the 3 months I was not there due to to the noise that THEY were allowing which disrupted my life and studies, but they ignored my request and only offered me to move to a different studio just 1 month before I was due to move out. Absolute joke, I would never come back, and I do not recommend this place to anyone.

1
Date of experience: Aug 09, 2022

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