thestudentroom.co.uk

2.3
2.3 Based on 14 reviews

We’re the UK’s largest online student community. Since we launched more than 20 years ago, millions of students have joined The Student Room for help with their education, life and future careers. On our friendly and welcoming forums, you’ll find current...

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UNFAIR BAN, POOR SAFEGUARDING, AND STILL NO PRIZE

The Student Room can sometimes be fun, but my overall experience has been extremely negative and concerning.I was permanently BANNED for “rule-breaking across multiple accounts”. While I did have more than one account, I was NOT breaking any rules, and the ban was applied without any clear explanation of which rule I supposedly violated. I appealed the decision but received no proper response or evidence, which makes the process feel rubbish. At the same time, users openly expressing RACIST and MISOGYNISTIC views are allowed to remain on the platform.More seriously, the site has major safeguarding issues. During my time on TSR (18 months), I was messaged by MULTIPLE adult men, some older and married, making inappropriate or uncomfortable comments. At the time, I was a minor. This was made clear on my profile.For a platform aimed primarily at students and minors, this is unacceptable. These accounts rarely appear to face consequences, while STUDENT users are banned quickly and without transparency.On top of this, I won a prize on TSR over SIX MONTHS AGO, and it has still not been sent, despite follow-ups. Failing to provide a prize that was advertised and awarded appears to breach basic UK consumer protection standards, and I am now considering escalation.Between inconsistent moderation, poor safeguarding, and failure to deliver prizes, TSR shows a serious lack of accountability. Until these issues are properly addressed, I cannot recommend the platform. IT SUCKS.

1
Date of experience: Feb 10, 2026

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Business Details

  • We’re the UK’s largest online student community. Since we launched more than 20 years ago, millions of students have joined The Student Room for help with their education, life and future careers.

    On our friendly and welcoming forums, you’ll find current students discussing everything from GCSEs to apprenticeships, from A-levels to UCAS applications. You’ll also meet university staff and other education experts, invited onto The Student Room to share their specialist knowledge.

    The Student Room is here to help you find support and guidance whenever you need it.See more

  • email support@thestudentroom.com
  • call 08009993222
  • language https://www.thestudentroom.co.uk

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