A 1/1 sports card (approx raw value £900) submitted to PSA via The Sub Centre in person last August remains stuck in research and ID nearly six months after submission. Unfortunately, as the card is part of a group submission, neither I or The Sub Centre can simply withdraw this card from the process at my own expense, so I now continue to face an undetermined length of time for it to be returned to me - another six months? A year? Who knows? While I have some sympathy for the significant limitations of The Sub Centre's service in this regard, (they're a mail room and nothing more) what I have zero sympathy for is the patronising, quasi-legal, and mildly threatening phone call I received from them in response to my emails - the thrust of which was that I should have read the small print and that I'd expose myself to legal recourse if I were to share my email exchange with them, with any other third party. I'm sure that there are plenty of very happy customers of The Sub Centre (sadly I am not among them), but just be warned that, when things go wrong, you're on your own.
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