Attended Megacon London back in January and had Mr Arita sign some cards live on the day. I noticed The sub center had a stand at the event so decided to submit my cards there and then. I let the guy on the stand guide my submission as I was a novice when it came to sending cards to PSA. I went for the upgraded service and postage and he assured me this was the safest and quickest way as the process for metal cards was slightly different to regular cards. He said they had more than enough to submit in the January submission and I should realistically expect my cards back some time in march which I felt was fair.After multiple emails with the team there I realise I've been lied to by either the guy on the day or the email team as my cards are still deep in the process at PSA and its approaching the end of April and 60 working days since I submitted them. This has nothing to do with the new tariffs, the pause in submissions or anything other than the fact my cards weren't sent when I was told they would be and a 45 day turnaround is going to end up being nearly double that. Its really sad as one of the cards was earmarked as a birthday present which has come and gone and I have thousands and thousands worth of cards I would of submitted moving forward if this had been a good and trustworthy experience. This is really poor considering i paid £35 a card and went for the upgraded postage etc all on the word of the guy working on the Stand...
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We are the UK's leading middleman service and the official dealer for PSA, Beckett and CGC grading services. The only grading service in the UK to have a physical store that you can visit to drop off your submissions, collect your submissions, buy our TCG products, speak to the team or simply browse.