thetackletavern.co.uk

3.8
3.8 Based on 108 reviews

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Fleic
You should only buy in store

You should only buy in store. Online they were awful to deal with. I bought a solar tackle mk 2 pop up bivvy and those are pricy. For this purchase I got; 1. I buy the last one avalible 2. They later call the next week saying they actually had no stock, I chose to wait as they get stock at the end of that week 3. The next week by the Wednesday I still haven't heard back. 4 They say they will ship it. A day or so later its still not shipped and someone replies to an email on the day I sent it finally and gets it sent. 5. The bivvy arrives and it is damaged. 6.after contacting support yet again, I get offered Wednesday for a swap. I accept... as predicted it did not get swapped Wednesday. 7. It got swapped at a later day. The new bivvy was good. 8. For all this hastle I was originally offered a mention of freebies and goodies... the week after i got my working bivvy I got offered £8 off an order... the bivvy had gone down in price a week after I had ordered by £5... the best offer was £12 off... by that point id already decided to not give them any of my money when I spent weeks worrying about a £340 bivvy and had to deal with more stress than wa si clues here. As with other reviews very few of the staff in the online section are helpful at all.Just buy in store. Otherwise Support your local tackle shops, then anglian direct instead. They sell the bivvy for the same price and I would have had much better service. I like supporting small businesses but the online store for Tackle Tavern is utterly awful if you have to deal with Support.Edit: I also forgot to mention that they had In stock listing's for the bivvy multiple times while I was waiting for mine to be both send and replaced.

1
Date of experience: Jun 15, 2025

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