thetackletavern.co.uk

3.8
3.8 Based on 108 reviews

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Shirley Brooks
Such a terrible company with no respect…

Tackle tavern completely ignore customers. My order has not been received they claimed it was delivered, the Courier lied stating I signed for the item when I wasn't even there, then aoparently the parcel was left on my doorstep, then 5 weeks later the courier has sent me an email stating the parcel is on its way. I tried to take this up with with Tackle Tavern who have pretty much told me to take it up with the Courier, and are completely ignoring me since. It appears I am not the first customer that has gone through this, I have already spoken to one who left a similar review on Facebook and another who left a similar review on here. If you look up their reviews you will see for yourself this happens often and what they do in these circumstances is completely ignore and do not do anything about it. You will also see in all of these circumstances they never even respond to the review either. All the while making subtle insinuations that the parcel is in my possession. They keep the money you don't get your item but are expected to swallow it. They have now not responded to me for nearly a month but when I put the tracking on the the email I sent them they opened it within 15 minutes. I wish I had read all of the negative reviews before I placed an order with them, you have been warned!

1
Date of experience: Oct 24, 2022

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