Placed an order on the 22nd December. I received an email from Royal Mail to say they were expecting the item from Tackle Tavern but that's as far as it got. 16 working days later I contacted them and was told the item had been lost and was now out of stock - fair enough, it happens. I was informed they would be back in stock in a few days and I'd then be sent another if I wanted to wait. As this was a limited edition item, I chose to wait, a few extra days wasn't a problem. It's now more than a month after I placed my order and I have had no contact from Tackle Tavern. I've had to chase them yet again to be told they cannot get the item anymore. They've had my money for over a month and I've missed out on a limited edition item because of their absolute absence of communication or effott to try and resolve this. No offer of any compensation either.
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