thetravellerseries.co

3.8
3.8 Based on 30 reviews

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Eudora Barnes
This brand will RUIN YOUR WEDDING DAY

I saw this brand on an ad through Instagram and thought some of their pieces looked cute! I had to get something for my wedding and purchased weeks in advance because I am very anxious about late delivery etc.Everything was fine until my wedding day. Note that I tried the earrings on - they were the Samantha II prior to my wedding to ensure they would work well, and they did.I was literally walking DOWN the aisle only to feel something drop from my face and onto the floor - my earrings. The strand of metal the pearls were hanging on dropped in half. I was obviously confused - I had spent almost $300 on these. I had to leave them because I was in the middle of a ceremony and had to just wear them just as the studs for the remainder of my wedding. When I eventually got into contact with the team, I had to wait 2 weeks to hear a generic response and to be told that nothing was wrong with my earrings and I must've been mishandling them.Sorry!? Why would I purchase almost $300 worth of earrings and mishandle them during my ceremony as I'm walking DOWN the aisle!? I was then told that I couldn't receive a refund, and that if I wanted a new pair, I would have to PAY FOR A NEW ONE. With a measly 20% off. Never again. NEVER SHOP HERE.

1
Date of experience: Apr 18, 2025

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