thevaultsgroup.com

5
5 Based on 101 reviews

The Vaults Group is the largest provider of Safe Deposit Boxes in the UK, Spain and Ireland. The group now consists of twelve Safe Deposit Box facilities located in Dublin, Belfast, Glasgow, Newcastle, Liverpool, Nottingham, Edinburgh, Manchester (Oldham)...

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Average Rating

5

/
5

101 Reviews

5 Star
97%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

MARCIN STANISLAWIAK
"It was my first time using their services and I am absolutely impressed! 10/10 experience. I was se

"It was my first time using their services and I am absolutely impressed! 10/10 experience. I was served by Sawdda, who was incredibly kind, polite, and professional. The customer service is definitely 10/10. It feels very safe and friendly here. If I ever return, I will only come back to this place and nowhere else. Highly recommended!"

5
Date of experience: Mar 03, 2026
Paul Clegg
We were looked after by David and Mark…

We were looked after by David and Mark who proceeded to take us through the process fully explaining the tour and cost of using the vault facilities. We left feeling happy knowing that everything that is left with them were in safe hands. Recommend a visit.PC

5
Date of experience: Mar 03, 2026
MARCIN STANISLAWIAK
"It was my first time using their…

"It was my first time using their services and I am absolutely impressed! 10/10 experience. I was served by Sawdda, who was incredibly kind, polite, and professional. The customer service is definitely 10/10. It feels very safe and friendly here. If I ever return, I will only come back to this place and nowhere else. Highly recommended!"

5
Date of experience: Mar 03, 2026
Jay
Hassle free experience.

5
Date of experience: Mar 02, 2026
Customer
Outstanding service and friendly people.

Outstanding service and friendly people.

5
Date of experience: Mar 02, 2026
john  wilson
Excellent service,more than happy.JW

5
Date of experience: Feb 27, 2026
Chris
Easy to use

Easy to make appointment to visit. Friendly and helpful welcome right from security man on main door to greeting at reception at vault. No problems.

5
Date of experience: Feb 27, 2026
Janine Close
Southampton appointment

Had our first transaction today in Southampton Very professional and will definitely use them again

5
Date of experience: Feb 27, 2026
R. Hamblin
Super helpful staff made the whole…

Super helpful staff made the whole process completely painless. Very professional.

5
Date of experience: Feb 26, 2026
scott lowson
I have been a customer for a years few years…

I have been a customer for a few years now. SV is a discreet and unassuming building, if you know you know. Once in the security is top notch. As for the staff! Well what can I say? Except AMAZING. All of them. Today it was David James that took care of me and the Mrs. They are all friendly and take genuine interest in you.I couldn't recommend SV enough.

5
Date of experience: Feb 25, 2026

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Business Details

  • The Vaults Group is the largest provider of Safe Deposit Boxes in the UK, Spain and Ireland. The group now consists of twelve Safe Deposit Box facilities located in Dublin, Belfast, Glasgow, Newcastle, Liverpool, Nottingham, Edinburgh, Manchester (Oldham), Bristol, Southampton, Reading and Barcelona. We will open our Cork and West Dublin Ireland facilities in the coming months. The business adopts the latest cutting-edge biometric security systems to ensure your valuables are secure at all times. Complimentary insurance is available to all new Safe Deposit Box customers. Our facilities have discrete privacy rooms. Employees are security vetted to BS7858 standards. We are regulated by the Financial Conduct Authority. In addition, we buy and sell physical Gold & Silver Bullion at all our facilities. We plan on expanding further in the UK, Ireland and Spain in 2025.See more

  • email info@thevaultsgroup.com
  • language https://thevaultsgroup.com

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