The staff and vet were very kind and considerate, which I appreciated. However, the actual exam didn’t feel very thorough. Despite having two people in the room, they didn’t use any tools to properly check my dog’s ears—just a quick glance and a flop. For a wellness visit, I expected more attention to detail.My dog is on a raw diet, and instead of asking questions or being open to my choice, they spent a good chunk of the visit pushing kibble. I've taken nutrition courses, including one on how kibble is made, and it’s clear there are better options for some dogs. I wish they were more informed on this topic.Here’s where it really went downhill: I had a $100 coupon, which was supposed to bring the $199 visit down to $99. Instead, I was charged $216, and the discount wasn’t honored as advertised. Then I was told I’d have to pay $700 for vaccines unless I enrolled in their monthly plan at $109/month. That plan would include the vaccines, but it felt like a pressured upsell rather than a choice.If you’re okay with your 6-pound dog being recommended multiple meds at once and prefer a cookie-cutter approach to pet care, this place may work for you. But if you value transparency, a more holistic approach, and fair pricing,
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The Vets is a new kind of veterinary experience that works better for everyone: the vets, the pets, and their devoted humans.
With proprietary technology that helps prevent, diagnose, and treat medical conditions, we can deliver clinic-level pet care without the clinic. So you never have to sacrifice high-quality care for convenience.
Our best-in-class veterinarians bring their expert care to you, offering at-home visits in a stress-free environment. Because when pets are more relaxed, it’s easier to give them the exceptional care they deserve.See more
