I placed order 'TWE2556643' in late June 2020 and the bottles arrived sticky with wipe marks on them. It looks very much like there was a spillage incident in their warehouse, which happens, but they did not clean the nearby bottles properly and sent them out in a much less than new condition.Customer service have been very slow to respond and basically have offered a tiny token of £5 of a future order. I don't think there will be any future orders, I cannot afford the cleaning materials and time going forward.I had to clean fragments of glass off the plastic wrap on one bottle, sticky stuff off all three bottles and spend a big chunk of time doing so, and customer service basically does not care.Beware buying anything as "new" from these guys if they are sending out their sticky glass covered offerings.
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