thewhiskeyexchange.com

3.3
3.3 Based on 20 reviews

...

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Lewis McKinley
Shocking customer service

Ordered a bottle of Gin Mare for a present which was showing in stock. Three days later after not receiving a dispatch email I emailed asking when it would be sent out only to be told it was out of stock. I then rang customer services who were utterly useless, no apology and I was told it's not there problem as their supplier was out of stock. Not happy and I will never use again. Oh and to top it off it will take a week for them to make a refund to my card.

1
Date of experience: Jun 20, 2016

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