I have been a very loyal customer of the white company for years and usually love the products. I never write reviews, however I feel compelled to do so in this instance. I was bought a cotton dressing gown for Christmas and the quality is dreadful. The towelling is unravelling every day and it is becoming threadbare in places. I raised a complaint 6 weeks ago and the customer service has been awful; extremely slow replies, inconsistent answers and absolutely no help with a refund or arranging an alternative product. I am extremely disappointed and would not recommend.
Claim your business profile now and gain access to all features and respond to customer reviews.
Official Site: Shop online at The White Company for impeccably stylish and beautifully designed clothing, homewares, gifts, candles and fragrance.
