One of the most unprofessional companies I've had to deal with. Sent me a diffuser smashed to pieces and tried to send me a replacement with a lead time of 3-5 working days (it's friday afternoon as I write this). No urgency, no appology. When I asked why they couldn't send it next day delivery they tried to make me accept a refund and a gift card for the delivery amount, knowing full well that the price of the item itself had increased. When I asked for complaint detials they refused to give me them. No customer care given on the live chat, Resma was a terrible support agent. I have lost complete and total confidence in this company and will never shop with them again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Official Site: Shop online at The White Company for impeccably stylish and beautifully designed clothing, homewares, gifts, candles and fragrance.
