AVOID THIS COMPANY IF YOU ACTUALLY WANT TO RECEIVE YOUR ORDER. I placed an order 16 days ago, and neither the company nor the delivery service has been able to locate it or provide a real delivery estimate. I've been repeatedly told my order would arrive, but it hasn't. The customer service is frustratingly ineffective. I've tried calling multiple times, but once I reach a representative, they just hang up after I give my order number. I've also emailed, but I'm just met with excuses about a warehouse move. No effort has been made to locate or deliver my parcel.
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The Works is the UK’s leading family-friendly retailer of value gifts, arts, crafts, toys, books, and stationery. With over 500 stores across UK and Ireland and a customer website, The Works offers a wide range of screen free activities inspiring reading, learning, creativity and play.
