theworks.co.uk

1.8
1.8 Based on 300 reviews

The Works is the UK’s leading family-friendly retailer of value gifts, arts, crafts, toys, books, and stationery. With over 500 stores across UK and Ireland and a customer website, The Works offers a wide range of screen free activities inspiring reading,...

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Unsatisfactory Service

I ordered on the 27th of October, and the website indicated a 7-day delivery. Now it's the 20th of November, and nothing has arrived. One item was canceled due to being out of stock. Customer service informed me they had moved warehouses and were experiencing delays, and I could either cancel or wait a few more days. This was ten days ago, and I'm still waiting for dispatch. Not acceptable service.

1
Date of experience: Nov 20, 2025

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Business Details

  • The Works is the UK’s leading family-friendly retailer of value gifts, arts, crafts, toys, books, and stationery. With over 500 stores across UK and Ireland and a customer website, The Works offers a wide range of screen free activities inspiring reading, learning, creativity and play.

  • email enquiries@theworks.co.uk
  • call 01213136050
  • language https://www.theworks.co.uk

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