1.The position was opened well in advance (hours before the news release) at normal market conditions during the session open, with no intent to engage in news trading, scalping, or exploiting volatility around the event. This was a standard swing/position trade based on technical/fundamental analysis prior to the news.
2.The stop loss was placed as part of standard risk management (only 1.8% risked on this trade), not adjusted or modified during the restricted period. The trigger was passive and unavoidable due to normal market movement/spike during the event.
3.At the moment the stop loss hit, my account was already in a healthy +5.6% profit state. The rule application here feels disproportionately harsh, as it effectively penalized disciplined, low-risk trading that had already contributed positively to my account's performance. Forfeiting the remaining unrealized profit (and potentially broader account implications) does not align with the spirit of encouraging sustainable, rule-compliant trading
I fully respect your rules and the need to protect against abusive news strategies. However, in this instance, I feel the application was overly punitive and did not account for the trade's legitimate, non-news-related origin or my overall account health.
I kindly request:
A detailed explanation of why this qualified as a violation despite the pre-news entry.
Reconsideration of the violation flag, restoration of the affected profits (or partial credit), and reversal of any penalties/deductions.
If possible, escalation to a senior reviewer or compliance officer for a fair assessment.
I Value my relationship with ThinkCapital and remain committed to compliant, professional trading. I would appreciate your prompt response and am happy to provide any additional information or join a call to discuss.
Thank you for your time and understanding. I look forward to your positive consideration.
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