thomann.de

3.8
3.8 Based on 21 reviews

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Anas Benaziz
Very bad experience with Thomann. I sent my item for repair and clearly provided a delivery address

Very bad experience with Thomann. I sent my item for repair and clearly provided a delivery address in France, but they sent the package twice to my billing address in Morocco, where the postal service does not deliver. Despite my requests, no quick solution was offered. As a result, I have to leave France on March 10 without my equipment. Very disappointed with the customer service for such a well-known store.

1
Date of experience: Mar 06, 2026

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