thomasbrownestates.co.uk

4.8
4.8 Based on 283 reviews

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Cyrus Cooper
It is a sellers market at the moment

It is a sellers market at the moment. However I feel that this agent takes liberties in their behaviour towards the buyers is that they dont really even need to make an effort as the house would sell anyways. It not acceptable. First viewing... 5 minutes! The agent did not explain anything he was more interested in looking at his mobile. Second viewing 5 minutes! This time the agent was late 15 minutes. Did not know why the property was on the market when asked by another buyer who was waiting. I had to correct her and let the other buyer know that the vendor was in a home. I dont believe it is ok or acceptable for this agent to think that for the most expensive investment in ones life time a total of 10 minute viewing is enough.I am not impressed.Lack of professionalism Lack of respect And most important of all lack of transparency Agents now create a huge frenzy.Now I understand why I was told before I started this process that they are crooks.Totally disappointed.After reading the directors response. I stand for what I have written. I have noticed that this company does not take criticism very well. Looking at their other responses this is apparent. A criticism would create an opportunity to improve. Obviously this is not the case here. Even more disappointed after reading the response.I have also left a very good review for another agent. There are some very good estate agents out there.

1
Date of experience: Apr 21, 2021

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