Hi, Booked Europe Fusion tour with THOMAS COOK. Before i booked the package I told the sales person (Online booking) that one of us had Visa rejection in past and if you confirm visa then only i will book the tour. She asked one day time to confirm with visa team and next day confirmed that Visa wont be a problem. I paid booking amount 400000 and the night mare started after that. sales team stopped replying mail / message / phone calls. Finally Visa got rejected and i received a mail that " As per your request we have cancelled your tour and 80,000 out of 100000 booking amount paid will be deducted." 1. Never book Online Tours. 2. Read each and every word of Terms and Condition.3. Go to Consumer Court immediately after incident. 4. Keep all mail communication with you.5. Don't get cheated by Sales Team since for their incentive and targets Thomas Cook will mis-sale.6. If you keep mail proof ready with you. You can win your case.7. Thomas can give you sleepless night and harass you to the last limit. Online team is rude and very calver and some of them may insult you also.Beware of Thomas Cook. # Online # Harassment # Mis-selling # nightmares # sleepless night.
Claim your business profile now and gain access to all features and respond to customer reviews.
Explore Thomas Cook Tours and Travels and get best deals on Domestic & International tour packages, Flights, Hotels, Foreign Exchange & Visa. Get customized travel packages at affordable price.