We recently joined the Turkey tour from 22 - 30 Sep2023. Though with mixed feelings we completed the tour with some great memories. Lots of various Turkish cuisines.Tour somewhat went well but definitely could have been better with some places which needs to be tweaked. Our Tour Guide Padmini Mane was not very capable of handling though the actual Tour guide expert Furkan handled the group and we were more comfortable with him.It was so frustrating that on the very first day we were stranded at the Airport outside gate 14 and no one was there to pick us up. Somehow I reported to my Travel Agent Bains Travel from Canada and they instantly called and gave me the travel agent number. Padmini did not contact nor send me any mail to inform nor she whatsapp me. This is surely not accepted handling international passengers for this tour.Padmini instead was mostly staying a bit away from group. She used to tell us the itinerary for next day at the very last minute. There was a favouritism going with a Gujarati family. Where for every stop the time was deliberately lenient for that family. Even at Cappadocia they were given better lower level rooms at cave Hotel. Though I told her about this , she kept quiet.Overall the tour had so much to see but it was very very hectic, Waking up 2 am almost few days were always not very welcomed by the group.Food comments were good, restaurants were mixed. On the last day after Bosphorous Tour we were standing for quite sometime and they finally took us to Hilton restaurant Dubb at a very early dinner, though we had lunch at 3 30 pm and then dinner at 6 30. This period needs a bit of a reshuffle for future tours.Another issue we faced, that the Gujrati family were given priority to get the front seats on all days. This rotation of seats on a daily basis should be given priority on a long bus journey where every traveller from a family with a different age group, especially seniors, should be given a fair chance. Padmini did not give any attention. On one of the journeys I got a solo seat and my wife got a corner last seat which was not welcomed at all. Better professionalism expected in future from the Tour coordinator / guide.
Claim your business profile now and gain access to all features and respond to customer reviews.
Explore Thomas Cook Tours and Travels and get best deals on Domestic & International tour packages, Flights, Hotels, Foreign Exchange & Visa. Get customized travel packages at affordable price.
