Thomas Cook is not a very comfortable company to plan a vacation with.Reasons-1)They are very difficult to communicate with.2)They are very rigid.3)As soon as the full payment is made,they break all contacts and do not respond to any request for contact.4)On reaching the destination you are left at the mercy of the local representative who may or may not respond to your calls.5)They don’t provide and contact number of their representative in India so no chances of asking for any help from the company.My personal experience-1)All of the abovePlus2)On reaching the destination,the number of the local representative was switched off and since i wasn’t provided any number of their Indian Representative,i had to keep searching for the pick up vehicle by running here and there.2)Their guide for city tour disappeared after the first stop of city tour.Conclusion-It’s an advise to not take any packages from Thomas Cook.
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