We essentially got scammed by Thorpe Park. When using the e-gates, accidentally I scanned two codes at once. Upon informing a member of staff since only one of us could go through at one time, we were abruptly informed ‘it’s already been used’ and nothing can be done. Honestly helpful customer service, and a complete waste of money. Please don’t give this scamming institution your money, they don’t trust anyone and it’s not worth it.
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