Our experience is the same as the majority of reviewers here. The overcrowding is ridiculous, especially as they can’t manage to keep all the major rides open (two were closed when we went, at the beginning of November). Most queues are well over 2 hours. It is made worse by poor organisation and bored staff. Merlin pretty much have a UK monopoly on these parks, and have no incentive to improve the experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
NEW for 2017, experience an all new terrifying destination on board Derren Brown’s Ghost Train.
Book your tickets now and save!