I can see why everyone has made a complaint about their customer service. I am so glad I didn't make a purchase before reaching out to today's customer service representative. They have a great sale going on. I had a ton of things in my cart before it was emptied twice totaling over $1000 when it was full, and was looking forward to making the purchase. The website is also frustrating because it emptied my cart twice. I asked the representative if she could pull my cart up, but that wasn't possible. I wrote to customer service about getting my additional 20% off since it would be my first time making a purchase. She flat out refused to honor that discount and said no one would including their manager. I don't know how she could speak for the manager. Now that I have found this page with the reviews, I get it. You would think when these reviews are so bad that they would go to certain lengths to get new customers. I also told her that it would be a large order, but that made no difference. I have worked retail for two different stores and we would treat our customers different. It's too bad they don't make the effort to do that. The majority of the stores I shop at will bend over backwards for their customers.The customer service representative told me that most stores don't do that. That is not the case.They've lost me as a customer. I'm glad I didn't order everything that I planned on because these reviews here are not good. My issue boils down to the principle. If they claim on their site that you go to you shops that you get 20% off when you are new, they should honor that.
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Three Bird Nest is a California-based women’s boutique known for our effortless boho clothing, free-spirited style, and everyday comfort. Since 2011, we’ve been designing and curating unique pieces that blend bohemian fashion, relaxed silhouettes, and modern, easy-to-wear details, perfect for women who love expressing their individuality through style.
From flowy boho dresses and cozy bohemian sweaters to wide-leg pants, layering essentials, and artisan-inspired accessories, every 3BN piece is created to help you feel confident, comfortable, and authentically you. We focus on quality fabrics, flattering fits, and versatile styles you can wear from morning coffee runs to weekend adventures.
At Three Bird Nest, customer experience is at the heart of everything we do. Our community-first approach means fast shipping, responsive support, size-inclusive options, and a shopping experience that feels personal. With thousands of happy shoppers across the U.S., we’re grateful to be a go-to destination for boho chic outfits, festival-ready looks, and everyday bohemian wardrobe staples.
Join our flock and discover why so many women choose 3BN for their favorite boho tops, layered outfits, statement jackets, and effortless, free-spirited style.See more
