In April 9th 2024 I ordered a dress from Three Birds Nest. It was $110, but I signed up for emails and got it for 88.00 plus tax (9.68) +19.95 shipping totalling 121.38. The dress arrived about a week later. I opened it up and tried it on and it didn’t fit whatsoever. I then immediately hung it in a closet. I don’t usually return items cuz I don’t want to go through the hassle and shipping costs but it was actually horrible on me. I checked out the return policy and went the next day to get an appropriate envelope to send it back and packaged/sealed it. On top of the 19.95 shipping they said I would have to pay another $30 to ship it back to them which I was prepared to pay. since my town doesn’t have DHL service I drove to take it to a shipment center on April 22 to return it. I never heard back from the company so on May 14 I sent a follow up email with the company asking about the status of my return. They said the dress was damaged by an “unremovable hair” (which it wasn’t as it was tried on once and it was in a sealed package the whole time I had it) and they could not return it. I replied how can a hair be unremovable. They said they could donate it to a shelter or I could pay another $30 to have it shipped back. I asked to speak in someone in management and send proof of this “unremovable hair” As I’ve already paid $50 in shipping I’m not paying another $30 to have them send it back. So now I have no dress and no refund. Terrible service! It is now May 22 and I still haven’t heard back, gotten a refund, gotten any proof…. Nothing. So don’t order from this company, I beg you. Update: June 2 I still have not heard back, gotten any proof or my money back. Went to the better business bureau so now I’m just waiting to hear back from them… They have now blocked me on all socials and are not responding to my emails so they still have my dress and my money and are unable to provide proof that it is “damaged” leading me to believe they don’t even have my dress anymore. They say to reach out directly, but that’s not going to do you any good if they don’t respond for 9 weeks.
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Three Bird Nest is a California-based women’s boutique known for our effortless boho clothing, free-spirited style, and everyday comfort. Since 2011, we’ve been designing and curating unique pieces that blend bohemian fashion, relaxed silhouettes, and modern, easy-to-wear details, perfect for women who love expressing their individuality through style.
From flowy boho dresses and cozy bohemian sweaters to wide-leg pants, layering essentials, and artisan-inspired accessories, every 3BN piece is created to help you feel confident, comfortable, and authentically you. We focus on quality fabrics, flattering fits, and versatile styles you can wear from morning coffee runs to weekend adventures.
At Three Bird Nest, customer experience is at the heart of everything we do. Our community-first approach means fast shipping, responsive support, size-inclusive options, and a shopping experience that feels personal. With thousands of happy shoppers across the U.S., we’re grateful to be a go-to destination for boho chic outfits, festival-ready looks, and everyday bohemian wardrobe staples.
Join our flock and discover why so many women choose 3BN for their favorite boho tops, layered outfits, statement jackets, and effortless, free-spirited style.See more
