Appalling customer service from drop off agent at Gran Canaria. Rude, aggressive, deliberately uncooperative and confrontational. Repeatedly refused to look properly at the photographic evidence of the damage recorded by the company on pick up and compare it to the condition of the car on drop off. Wasted much time. His colleague in the drop off office was equally unhelpful and sat watching the debacle ignoring our requests for help. We have hired cars multiple times in many countries and never been treated like this. Never again.
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Thrifty Car Rental is a subsidiary of The Hertz Corporation with headquarters in Estero, Florida.