I acquired a dog lead and was truly disappointed, especially as I typically admire the brand. The primary issue was the misalignment of the carabiner latch, leading to a significant problem while trying to secure my very lively dog, which nearly resulted in an accident. Although I don't hold the brand fully responsible, a higher-quality product would likely have avoided this situation. I contacted the company to share my feedback, but the responses came off as patronizing. Consequently, I opted to return the product, despite a minor handling fee. In summary, I would recommend steering clear of this dog lead; there are definitely superior alternatives. They should concentrate on their core strengths, which apparently do not include pet products.
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