ticketgum.com

4.1
4.1 Based on 344 reviews

Our company was established by professionals in the field, who understand the need of people all over the world to experience the amazing ambiance of sports events from the front rows, to sit in the stadium with thousands of fans and feel the game's elect...

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Average Rating

4.1

/
5

344 Reviews

5 Star
67%
4 Star
12%
3 Star
4%
2 Star
3%
1 Star
14%

All Reviews

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Review Time

Marco Roberson

4
Date of experience: Jan 14, 2026
Grant Palmer
Wonderful experience!

I

5
Date of experience: Jan 14, 2026
Failed to Download Tickets and No Support Received

I requested tickets for a football match but was unable to download them in time. After a stressful day trying to get assistance from the support team, I received no help at all. The promised guarantee turned out to be untrue, and I didn't receive a refund. This experience ruined my trip to England. I strongly advise against using this service, as it feels like a scam.

1
Date of experience: Jan 13, 2026
Tori
An amazing experience overall!

We had a fantastic experience! Everything was seamless and straightforward for us as foreigners. We traveled from Hungary and will definitely choose this service again next time.

5
Date of experience: Jan 07, 2026
Kane Ross
Frustrating website and poor support

The website is poorly designed, lacking basic features like order review during purchase. Communication is difficult; they don't respond on messaging apps. I'm currently waiting for a refund with no confidence in the process.

1
Date of experience: Jan 07, 2026
Lacey Scott
Trust issues with the platform

I have serious trust issues with this platform. I purchased a ticket for a football match but received an expired ticket, leading to denied entry. Despite multiple attempts to get a refund, I've received no adequate response. I advise others to avoid this unreliable service.

1
Date of experience: Jan 06, 2026
Purchased 4 tickets with ease

I bought 4 tickets and was initially concerned it might be a scam. However, communication was quick and responsive. The tickets arrived as promised.

5
Date of experience: Jan 01, 2026
Clara
Received incorrect tickets and no support

I bought tickets well in advance for a game but received completely different tickets the day before. I requested a refund immediately but got no response. My bank is now handling the chargeback. This experience has been incredibly disappointing.

1
Date of experience: Dec 27, 2025
MH81
Horrible experience with ticket cancellation

I want to give no stars. I booked tickets for a Christmas present but they were canceled just before the event, despite still being advertised for sale. I had to buy alternative tickets at a much higher price. I've received no response to my complaints and am still waiting for a refund.

1
Date of experience: Dec 27, 2025
Scott Anderson
Terrible experience!

If I could rate zero stars, I would. Please don't waste your money here. I purchased tickets at a high price, only to have them canceled on match day with a vague promise of a refund.

1
Date of experience: Dec 21, 2025

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Business Details

  • Our company was established by professionals in the field, who understand the need of people all over the world to experience the amazing ambiance of sports events from the front rows, to sit in the stadium with thousands of fans and feel the game's electrifying atmosphere. An experience that everyone, be it a sports fan or not, will remember and cherish for years to come. We also understand the need of our customers to feel safe and secure when buying the tickets, therefore, we have developed an innovative and unique system that offers each client a personal service by one of our customer service staff members, from the moment of purchase to the day of the match.

    The interactive interface of our website allows easy and efficient accessibility to all necessary information. We are committed to provide tickets to the most desirable events, at the best prices, together with an enjoyable buying experience and courteous service.See more

  • email ‫sales@ticketgum.com‬
  • language https://www.ticketgum.com

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