Purchased tickets in Aug for a December concert. On day of concert, was still waiting for access to tickets. Checked my visa bill and yep, they did a good job of taking my money. Eventually signed into Ticketweb account and showed no purchase or evidence of ever purchasing. Brought this to their attention and told me they emailed tickets. Well, checked all folders and nothing. Their word against mine = this bad review. Unfair that this is the extent of my ability to make any amends. Feel like maybe the Grinch runs this company?
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