I placed my trust in a regulated broker for my deposits and withdrawals, and it turned into one of the worst financial experiences I've ever faced. A withdrawal was marked as successfully processed, but shortly after, my bank account was frozen by the Cyber Crime Department because the incoming funds were flagged as coming from fraud victims. This situation resulted in: • My bank account being frozen and ultimately closed • My funds being seized by authorities • I was interrogated by bank and cyber crime officials • I now face serious legal and compliance issues — for something I didn't do This ordeal has dragged on for over three weeks. During this time, I repeatedly requested one simple thing from the broker:
proof of how my withdrawal was processed. Not confidential information.
Not third-party data.
Just: • Who initiated the funds • Through which payment method • Via which bank or institution The broker failed to provide this information.
Even worse, they eventually stopped responding entirely. Instead of proof, I received generic replies stating that “funds move outside our control.”
That is not compliance.
That is evading responsibility. If a broker cannot clarify how a client's withdrawal was handled — especially when it results in account freezing and legal repercussions — then there is a serious issue. Words alone mean nothing.
Proof denotes accountability.
The broker provided neither. I share this review as a cautionary tale for other traders: • If issues arise, you may be left to fend for yourself • Do not assume that a “regulated broker” will safeguard you • Silence is their response to real problems This experience has been financially damaging, mentally draining, and could have been entirely avoided with transparency. I deeply regret placing my trust in this broker.
Claim your business profile now and gain access to all features and respond to customer reviews.