I bought the ticket for a derby match Hajduk vs Dinamo in Split but I got a forged ticket. It was a PDF ticket and my access was denied because something was wrong with a barcode. So, I drove 800km in vain. First I thought it was just an accidental mistake by the seller but then I checked my ticket again more carefully and saw that the ticket was badly edited in some PDF editor with overlapping text and different font. Next day I contacted the host of the event and they confirmed that my ticket was changed. The name on the original ticket that they issued was different. The ticket that I got was on my name. Later I find out that it couldn't be with my name on it because the event was already sold out, all tickets were personalised and only a club members could buy a ticket. I contacted Ticombo and sent them all proofs that I had. I sent them a ticket I got from them and another, original ticket just to compare it and see the obviously difference's. After a few days my claim was rejected. They didn't even bother with a fact that my ticket was a forgery. They insisted to send them a certificate from the security service that was working at entrence that my entrance was denied!!!I try to explain that they don't issue this kind of certificate. It was more then 30.000 spectator's at the event, long waiting lines and just a few minutes before a kick off. So nobody could give me any kind of certificate.If Ticombo doesn't give you a protection in the cases like this where their seller commit a felony and forge a ticket, don't hope that they will help you in any other circumstances.The same seller is still selling and still has a "trusted seller" status. So, just avoid Ticombo!!!
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