had a balance of over €39,000 at Tikitaka Casino, which I attempted to withdraw. Instead of processing my request, I was actively encouraged by so-called VIP managers to keep playing, with vague promises that “everything would be fine.” When I finally asked for help, explained my vulnerable position, and requested to stop and withdraw, my account was suddenly blocked , leaving me with no access to my funds or data.That’s when the hide-and-seek began: • Emails went unanswered for weeks • There is no phone number or live representative • My formal data requests under GDPR/AVG were ignored • And eventually, they offered me just €985 as a “goodwill” payment for everythingNaturally, I refused. Not only is this insulting, but Tikitaka was illegally operating in the Netherlands at the time, with no license from the Dutch Gaming Authority (KSA) which makes their position even more questionable.The matter is now in the hands of my legal counsel. Media exposure and legal escalation are underway. Meanwhile, Tikitaka continues to act as if nothing is happening but that silence will cost them far more than they expect.Warning: Stay far away from this casino. They play with your trust, your money, and your well-being.UPDATE:Do not be fooled by the friendly reply below.I have been contacting Tikitaka for months via email. I have sent detailed evidence, submitted formal legal demands, and even offered a reasonable settlement – all of which have been ignored or delayed.Their response here on Trustpilot is pure damage control. Behind the scenes, they continue to: • Avoid accountability • Ignore their own Responsible Gaming policies • Withhold money from players while operating illegally in the NetherlandsI strongly advise anyone reading this to stay far away from this platform.
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