I will NEVER do business with these people again! I've placed the same order three different times, but since they're apparently trying to save money by packaging as many pieces into one package, it keeps getting turned around and sent back because it's overweight every time! Their customer service sucks, in particular a lady named Louise, a chat customer service rep, who should never work anywhere customer service related, had the nerve to tell me it's due to me not having the funds. IF I DIDN'T HAVE THE FREAKIN FUNDS, THE ORDER NEVER COULD'VE BEEN PROCESSED AND SHIPPED! I had to dig but I found out where it shows why orders are canceled. EVERY SINGLE TIME it gets processed and is shipped out, it travels as far as the logistics weigh station and it gets turned around and sent back to the shipper for repackaging in smaller packages. I guess that's too difficult, so they cancel your order! If your shipments don't arrive to you within a certain amount of time (I think it's five business days), they say they'll give you a $5 off coupon, so they're also trying not to have to give you ANOTHER $5 off of their already discounted items! I'll do business elsewhere because this is crazy and very unprofessional on ALL LEVELS!
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