"My Reply From Tiktrove" Dear Customer, We are sorry that our product did not meet your expectations. Since we have already made payment and you have received the product, in order to minimize your loss, we would like to discuss a solution with you.After careful consideration, we have prepared two suitable options for you:Option 1: You can keep the product you received, and we will pay you $10 as compensation.Option 2: If you do wish to receive a full refund, you will need to return the product to us and bear the return shipping costs. This will also result in a loss for us. (The return address is attached for your reference.)We respect either of your choices, but we would be very grateful if you could consider our compensation options. We are willing to discuss further with you.Please indicate your choice in your next reply. Thank you very much for your understanding, and we look forward to your reply. Have a nice day!Address:85-7, Usongdaehakgyo, Jayang-don, Don-gu, DaejeonPostal Code:300-718Phone:+82-3-863-9904"My reply to them"As you can see from the photo I sent to you in my previous email, the items were not opened therefore they were not used. It was a great disappointment when I saw the very small envelope they were in. I knew at that moment they were not what I ordered. This is totally your fault for misrepresenting the product. I received these from Los Angeles, California in the United States and that is where I should return them. I should not have to pay the return shipping. It is more of a loss for me than it is to you. I would appreciate it if you would accept the fact that your company is in the wrong and issue me a total refund and Send me a RETURN SHIPPING LABEL along with your reply.PLEASE DO NOT FALL FOR THIS SCAM: THE ADDRESS THEY SENT IS IN SOUTH KOREA AND DOES NOT BELONG TO THEM.
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