I needed a single floor tile to replace a broken one. Tiles and Bathroom on line sold the right type but had none in stock, they even checked their showroom to see if they could get one from a display. They then contacted their supplier in Italy and arranged for the delivery of a single box. I subsequently located a suitable tile so did not proceed with the order, but they were prepared to go to a lot of trouble, keeping me informed at all times, for a very small order. Brilliant customer service!
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