We are 3 weeks on now after a telehandler driven on a live road drove into my parked car and caused £1000 worth of damage. Tilia have committed an offence and refused to give us their insurance details and because the machine was driven on a love road, they are liable for the insurance on the hired tele handler. Tilia have failed to call us back when promised and have fobbed us off each step of the way. The site manager didnt even have the decency to knock on my house and apologise for the damage caused to our vehicle. The whole thing stinks. Their banksman was supposed to be guiding the telehandler but failed to spot our parked car! I have since heard that the banksman had not had adequate training. I am on the Teign View site in Kingsteignton. Please contact me to get this resolved.
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Tilia Homes builds quality new homes and communities across England. We work hard to deliver the highest possible standards for our customers in design, build quality and service. We go the extra mile to make a difference to the local areas in which we build and to be a company that our people and our partners can be proud of. We operate through our four regional businesses; Central, Eastern, Northern and Western. See more
