Great customer service is at the heart of Tilia Homes’ offering, and it’s being delivered with excellence by Paige Fradgley, our customer service advisor at the Kingsway Manor Site. Although we’re still in the mortgage stage, the journey so far has been nothing short of reassuring—built on honesty, genuine care, and open ears.Paige has been consistently attentive, proactive, and transparent, making what could be a stressful process feel smooth and supported. Her communication is clear and timely, and she genuinely listens, which makes a real difference. My wife & I are always looking forwards to her WhatsApp voicenote where she updates us about the development. It’s rare to feel this level of trust and professionalism so early in the home-buying journey.If the rest of the experience continues in this vein, we’re confident we’ll be proud to call a Tilia home our own.
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Tilia Homes builds quality new homes and communities across England. We work hard to deliver the highest possible standards for our customers in design, build quality and service. We go the extra mile to make a difference to the local areas in which we build and to be a company that our people and our partners can be proud of. We operate through our four regional businesses; Central, Eastern, Northern and Western. See more
