tiliahomes.co.uk

4.2
4.2 Based on 201 reviews

Tilia Homes builds quality new homes and communities across England. We work hard to deliver the highest possible standards for our customers in design, build quality and service. We go the extra mile to make a difference to the local areas in which we bu...

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Dan H
No Customer Service

Avoid buying any leasehold flat from this dreadful company. Have had a simply terrible experience with the aftercare team and legacy manager Charlotte Sadler. She refuses to pick up the phone, instead hanging up, and does not reply to emails for months on end. Tilia Homes are the freeholder to the block of twelve flats where we live, of which there has been no operating management company for almost two years. Yet, our ongoing complaint with Tilia Homes, with Charlotte Sadler, has still not been addressed for over one year. Instead, just keep being told it is with 'their solicitors' and going around in circles. All residents of the block of flats just want to have a functioning management company and to be able to sell our flats instead of months of stress.

1
Date of experience: Nov 25, 2025

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Business Details

  • Tilia Homes builds quality new homes and communities across England. We work hard to deliver the highest possible standards for our customers in design, build quality and service. We go the extra mile to make a difference to the local areas in which we build and to be a company that our people and our partners can be proud of. We operate through our four regional businesses; Central, Eastern, Northern and Western. See more

  • language https://tiliahomes.co.uk

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