So sad. I bought the hat with a lifetime warranty from the original company. It's since been bought and sold twice, and it shows. A friend asked about my hat, this is what I wrote - "Morning! I've got a Tilley, which has a lifetime warranty. Expensive at £70 but I've already claimed my warranty once and it's a life goal to claim at least twice more (every 15 years). The replacement is notably lower quality though, for example the brim edging went floppy really quickly. I, of course, bought some hat wire and opened the seam and it's okay again, but sadly I would not recommend any more. The original had more detail of higher quality, the replacement has material fraying around one of the (thinner) brass eyelets after only a year."
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