I placed an order with Tilley following a barrage of advertising emails from them. They took the money from my credit card immediately, but I never received the merchandise I had paid for. I contacted them several times, especially after I got an email saying my package had been delivered. Although I reported that I had not seen any package from them, they insisted it had been delivered. Even after I sent them a picture of my front door which was demonstrably entirely different from the delivery photo they had (different house, and from the looks of the construction style, different neighbourhood), they refused any further communication with me. DO NOT BUY FROM THEM ONLINE!!
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