I wish I could give this company two different reviews. I love the Tilley ankle socks and even after 20 years or so, they're still good quality.Wish I could say the same about their customer service. Oh my heavens is it bad! For starters, there is no way to cancel an order once it's submitted. I needed to re-do my order because something went sideways with the shopping cart. I contacted customer service within minutes. It took 2 follow-ups and 4 days for them to get back to me. Only then, it was too late. My order had been shipped - with no notification, by the way, so I couldn't modify my order.
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Shop our sun protective, lifetime guarantee Tilley hats and quality Tilley travel clothing for men and women. We believe life is an adventure!
