Placed an order on June 10 and took 5 days to process. Package was sent out on June 16 and I had to send multiple emails and voice messages, and wait multiple times on the phone to speak to a rep. Finally got on the phone with someone and informed me that addresses cannot be updated (which i know is possible, as per fedex) they just cannot be updated by the customer.The agent had a bit of an attitude, was not listening to what i was saying, and simply resorted to having the package returned to the facility.Truly a unique experience in which I would not recommend anyone ordering from them.
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