Have had my original Tilley since 1996. It has worn out so I ordered a new one. The hat is fine, nearly identical to the old one. But customer service was a nightmare. It was supposed to ship in 5-7 days, took much longer. Ordered it in April and finally received it on Memorial Day. Tried calling customer service and the automated system dropped my call three times. Sent in an email through the website and got an AI response but no information. Won’t order from them again.
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Shop our sun protective, lifetime guarantee Tilley hats and quality Tilley travel clothing for men and women. We believe life is an adventure!
