Would of been 5 stars if not for customer service. The shutters themselves are heavy and seem durable. We didn't receive the side mounting brackets that were needed for our length. After a few calls and messages not returned, I finally received some side mounting brackets that were cut uneven and had jagged edges. It looked like someone did a bad manual cutting job on the top/bottom brackets and tried to cut them in half and mailed them to me. I have yet to install them due to not having all the recommended brackets.
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