I placed an order for an in stock item on November 2nd, the website and advertising said there was a sale and if you chose an in stock item the order would be processed and shipped SAME DAY. It is now November 19th and my order has still not shipped, they will not refund me even though they still have my $200 order in their posession. They say they don't do refusnds per their policy but when I refer to the policy that states same day processing and shipping they just apologize and say it will be sent soon. I am starting to think this is a huge scam and I will never get my $200 suit ordered for my son for Christmas since they are also refusin a refund they clearly are scamming somewhere. Every time they respond to me which there is no phone number they apologize say they are making it righr, not sure how as I don't want a discount code as they have lost my trust entirely and they say they are checking for qualify and they are so overwhelmed and they want to make sure I get the best product possible. Well ordered a grey jogging suit they should all be the same, they are already severly overpriced and they can't even ship them within 3 weeks of the order much less a day. HUGE scam, reporting to my bank as well as online ahywhere I see them advertised, BBB etc.... What a poorly run organization I should have known better and read the reviews before purchasing but my son begged for Christams and I wanted to get it while their scam sale was still on which by the way has never ended as they say it will on their site.
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