I wrote a review last week about the state the products turned up in, broken open boxes and 2 of the toys missing parts making them useless. 8 emails in, I am still trying to get this resolved. I have sent a very detailed full description several times and very clear photos several times. The company continues to come back asking the same questions that I already answered and have again this morning asked for the photos again despite the fact they have in another email thanked me for sending them. I’m not sure if they are purposely delaying or if the person reading the emails does not understand English or it’s computer generated as they keep asking for information I have very clearly given them. I would strongly suggest avoiding this company. I’m at a loss as to how bad it is. Mistakes happen but it should not be this hard to put it right.I will update here on final resolution.
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