Products from China, use at own risk.I asked for a refund within several hours of opening the box. Since then, I've been told to return the product to China, not Austria as per the return policy, had I of known it was China I would not have purchased.I've not been allowed to leave 1 star reviews on the website, so far I've been offered 30% 50% and 75% refund. I have asked for a full refund as per the return policy on the webpage.I will be reporting the company to trading standards and after 45 days I'll be requesting a full refund via my bank.All they have to do is refund my £15 and so far it's taken over 20 emails and several weeks.They'll leave a review, saying sorry for your inconvenience, please contact our customer team in reply to this message. I've tried that approach
Claim your business profile now and gain access to all features and respond to customer reviews.
