Awful company. The item I ordered (4 felt faces and expressions) ended up as only 1 face in the packet. Having paid for delivery of a whole product I have been offered a full refund only if I return the bit that I have got back to China AT MY OWN COST! Does UK consumer law apply here? Probably not.After numerous emails with Kyle, I am being offered a 50% refund on a product which is only 25% complete and is no use as such. CAN SOMEONE PLEASE LOOK AT THIS AS I AM STILL WAITING FOR A FURTHER RESPONSE AND IT REQUIRES ESCALATION. PLEASE LOOK AT THE WORDING ON YOUR OWN RETURNS POLICY ABOUT FAULTY GOODS BEING REFUNDED OR REPLACED. The order number is Re: Order number. TDUK281768I AM HOPING THAT CARMEL WILL PLEASE RESPOND TO ME WITH A SOLUTION AS KYLE HAS FAILED TO REPLY
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