Parcel arrived with box unsealed, totally squashed and damaged. Was meant to be a gift for my 6 year old granddaughter, but the box looks so bad I can't give it to her. Contacted the company who offered a 10% refund, which is useless. They refused to send a replacement item, so I'm off to find her a present from a reliable, trustworthy company. Don't touch these people, they're a nightmare.
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